Web Design

Gym Websites: The Timetable and the Price Decide the Sale

Someone looking for a gym wants three things: what it costs, when the classes are, and how far away it is. Hide those and they'll join the place round the corner that publishes them.

April 25, 20226 min read
In this article
  1. Publish your prices. Yes, all of them
  2. The class timetable is your most-visited page
  3. The trial class: the only conversion that matters
  4. People stay for the instructors, not the machines
  5. Getting paid every month without chasing anyone
  6. Local SEO: nobody crosses the city to train
  7. What it costs and what to insist on
  8. Frequently asked questions

The journey of someone looking for a gym is brutally short. They decide on a Tuesday that they're starting, search on their phone, open three websites and sign up at one — usually that same day, because motivation has a shelf life. All your marketing is decided in those twenty minutes.

And in those twenty minutes only three facts matter: what it costs, when the thing I want is on, and how far it is. Curiously, most gym websites hide the first two.

Publish your prices. Yes, all of them

The argument against is always the same: "if they see the price before they see the facilities, they'll leave". In practice the opposite happens. Without a price, people assume the worst and never visit at all; with a price, whoever turns up has already accepted it and is only there to confirm the place is decent.

Hiding the price also fills your WhatsApp with one question asked a hundred times a month, which somebody has to answer. That's paid time spent delivering information that could sit in a table.

The pricing structure worth showing.
PlanWhat to make clearCommon mistake
MonthlyPrice, what's included, and whether there's a joining feeAdvertising the monthly rate and revealing the joining fee at reception
Quarterly or annualThe real saving against paying monthly, in moneyShowing only the percentage: nobody does the arithmetic
Drop-in or day passThat it exists, and what it costsNot offering one: you lose the visitor and anyone wanting to try first

The class timetable is your most-visited page

If you run classes, the timetable is the number one piece of content on the site — non-members check it to decide, and current members check it several times a week. And yet it's usually a JPG uploaded in January that no longer matches reality by March.

  • As real text, not an image. A JPG doesn't read well on mobile, can't be copied, and Google doesn't index it.
  • Editable by you, because it changes monthly. If you have to call a developer, it will go stale.
  • With the instructor's name on each class: plenty of people choose by person, not by discipline.
  • With the level marked. A beginner who lands in an advanced class doesn't come back.
  • Showing spaces left, if you take bookings. "3 places left" moves people more than any promotion.

The trial class: the only conversion that matters

Nobody commits to a year of gym membership from their phone. What they will do is agree to come in once. So the website's job isn't selling the membership: it's getting the person through the door, where 70% to 80% of visits close.

That makes the trial class the primary action of the entire site, and it deserves its own page built for exactly that — no distracting navigation, the form visible, one thing to do. It's the textbook case for a landing page.

People stay for the instructors, not the machines

The machines are much the same everywhere and everyone knows it. What separates one gym from another is who's at the front of the class and how well they treat you on the floor. That's your actual product, and almost no website shows it.

A real photo, the name, the specialism and one line on why they coach. No stock portraits of models who never set foot in your building: it's spotted instantly and communicates precisely the opposite of what you want.

Getting paid every month without chasing anyone

A gym is a recurring business, and that's both its strength and its weakness: revenue is predictable, but only if collection doesn't depend on the member remembering to pay. Every manual renewal is a chance for someone not to renew.

Automatic recurring billing lifts retention with no sales effort at all, because it removes the monthly decision. How to set it up and what to watch out for is in subscriptions and recurring payments.

Local SEO: nobody crosses the city to train

Gym search is among the most local there is: "gym near me", "crossfit in the centre", "yoga in Cuenca". The decision radius is a few blocks — nobody joins a gym thirty minutes away, however good it is.

That makes your Google listing — real photos of the space, correct hours, reviews actively worked on — carry as much weight as the website. The full procedure is in how to appear on Google Maps. On the site, if you have several locations, each needs its own page with its own address and timetable.

What it costs and what to insist on

A gym website is small in page count but demanding in one respect: it has to be genuinely self-manageable, because the timetable and prices change. What moves it up a bracket is integrating bookings and recurring billing. General ranges are in how much a professional website costs.

Insist on the domain in your name, the ability to edit the timetable and prices in five minutes unaided, and — if you set up recurring billing — full access to your member list and their data. That database is the business's real asset.

Frequently asked questions

What if my competitors see my prices?

They already have. Anyone can walk into your gym and ask, or send someone. Your competitors have known your prices for months; the only person who doesn't is the prospective member — which is exactly who you're hiding them from. It's a secret that only works against you.

Do I need my own app?

Almost never at the start. An app makes sense once you have a large base of members booking classes frequently. Before that, a well-built website with in-browser booking does the same job at a fraction of the cost, and doesn't force anyone to install something just to try one class.

What photos should I use?

The real space, with real people training, with signed permission. A packed class at seven in the evening is worth more than an immaculate empty floor at eleven in the morning. What people buy is the atmosphere, and the atmosphere is the people.

Is it worth publishing training content on the blog?

Only if it's local or specific to your method. "Beginner chest routine" competes with millions of results and brings you readers on another continent. "How to start running in Cuenca at altitude" brings exactly the people who could join you. The localisation is what makes it pay.

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